Contact
We’d love to hear from you! Here are the various ways you can get in touch with the boreal.chat team.
💬 Community & Support
Section titled “💬 Community & Support”Discord
Section titled “Discord”Join our community Discord server for real-time chat, support, and discussions:
This is the best place to:
- Get help from the community
- Share feedback and suggestions
- Chat with other users
- Get updates on new features
GitHub Discussions
Section titled “GitHub Discussions”For more structured discussions and feature requests:
Perfect for:
- Feature requests
- General discussions
- Q&A with the development team
- Sharing use cases
📧 Direct Contact
Section titled “📧 Direct Contact”For business inquiries, partnerships, or private matters:
Use email for:
- Commercial licensing inquiries
- Partnership opportunities
- Private support requests
- Media inquiries
🌐 Social Media
Section titled “🌐 Social Media”X (Twitter)
Section titled “X (Twitter)”Follow us for updates, announcements, and behind-the-scenes content:
Get notified about:
- Product updates
- New feature announcements
- Community highlights
- Development insights
🛠️ Development & Issues
Section titled “🛠️ Development & Issues”GitHub Repository
Section titled “GitHub Repository”For bug reports, feature requests, and code contributions:
Use GitHub for:
- Reporting bugs
- Submitting feature requests
- Contributing code
- Reviewing documentation
Bug Reports
Section titled “Bug Reports”When reporting bugs, please include:
- Steps to reproduce the issue
- Expected vs. actual behavior
- Browser and operating system details
- Screenshots or error messages (if applicable)
📋 Response Times
Section titled “📋 Response Times”- Discord: Usually within a few hours during business hours
- GitHub Issues: Within 1-2 business days
- Email: Within 2-3 business days
- X (Twitter): We monitor mentions and DMs regularly
🌍 Community Guidelines
Section titled “🌍 Community Guidelines”When reaching out, please:
- Be respectful and constructive
- Search existing discussions before asking questions
- Provide clear and detailed information
- Help others when you can
We’re excited to connect with you and help make boreal.chat even better!